Your Money, Your Way.
GhanaPay Mobile Money is a bank-backed, interoperable mobile money wallet designed to give you full control over how you move, manage, and use your money.
Affordability
Enjoy zero transaction fees, including transferring to any bank account at no cost.
Flexibility of Choice
Link up to 5 bank accounts and use one wallet seamlessly across all networks.
Freedom of Use
Combine mobile money and banking in one place with access to savings, free account statements, crowdfunding, and other financial solutions.
Freedom from Complexity
Experience simple onboarding and easy registration using just your phone number and Ghana Card.
Powered by Trusted Financial Institutions
GhanaPay is supported by a robust network of partner banks to guarantee a secure, bank-powered, and interoperable mobile money solution.
GhanaPay Mobile Money
Frequently Asked Questions
Everything you need to know about Ghana's first bank-backed mobile money service. Learn how to register, enjoy zero transaction fees, and earn interest on your wallet balance.
What is GhanaPay?
GhanaPay is a mobile money service provided by universal banks, rural banks, and savings and loans companies to individuals and businesses.
It is like any mobile money service, but with additional banking services designed for your financial freedom.
Everyone with access to a mobile phone, can register for a GhanaPay Wallet, with or without a bank account.
Why do I need a GhanaPay mobile money wallet?
1. GhanaPay gives you the opportunity to have a direct relationship with a bank as a mobile money user.
2. Users of GhanaPay have access to unlimited banking services in addition to existing mobile money services.
3. Transfers on GhanaPay are free (only e-levy charges apply).
Is GhanaPay for only bank account holders?
No. GhanaPay is for everyone. You don’t need to have a bank account to have a GhanaPay wallet. You will however be required to select a bank of your choice during registration.
Why do I need to select a bank during registration?
Every GhanaPay customer must belong to a bank that will take care of their money and also offer them a variety of other services.
How do I register for GhanaPay?
You can register for a GhanaPay mobile money wallet in one of 3 ways:
Option 1: SELF REGISTRATION - Dial *707# or download the GhanaPay App.
Option 2: BANK BRANCH - Walk into any bank branch.
Option 3: DESIGNATED AGENT - Go to specially designated GhanaPay Agents.
What do I need to register for a GhanaPay mobile money wallet?
A registered active mobile phone number, a valid National ID (Ghana Card), Biodata, and Location (GPS) Address.
Will I be assigned a special number for my GhanaPay mobile money wallet?
No, you use your existing mobile number.
Can I use my existing mobile money number for GhanaPay?
Yes, you can use any existing mobile phone number for a GhanaPay mobile wallet.
Can I have multiple GhanaPay wallets with different banks?
You are allowed to register one mobile number for only one GhanaPay wallet and with one bank only.
When can I start using my GhanaPay mobile money wallet?
You can start using your GhanaPay wallet right after your registration is confirmed.
What services are available on GhanaPay?
Send/receive money, Cash-in/out, Pay GhQR, Buy Airtime/Data, Generate Token, Request statement, Pay Bills, etc.
Where can I cash-in or cash-out on GhanaPay?
At any bank branch or designated GhanaPay agents.
What are the transaction charges on GhanaPay?
Except for Cash-out services, all transactions on GhanaPay are FREE.
Are there transaction limits on GhanaPay?
Yes, limits are based on levels - Low, Medium, and High. Increase by visiting your bank branch.
Will money in my GhanaPay wallet earn interest?
Yes. Interest will be paid on a customer’s end of day balance quarterly.
Who do I contact for more information on GhanaPay?
Call toll free: 0800-000-707 or visit www.ghipss.com.
Get in Touch
Have questions? We are here to help you enjoy the softlife with GhanaPay.
